Frequently asked questions 2019


What changes have there been for the 2019 exhibitions?

  • Merseyside is now called Liverpool, and is a shell scheme exhibition held at ACC Liverpool.
  • Cornwall has moved location to the Royal Agricultural Showground and is on 22 March 2019.
  • Hampshire is now a one-day event.
  • South London will not be taking place in 2019.
  • North and West Cumbria will now be in May 2019.
  • Essex is now a one-day event.
  • Lincoln is now 27 March 2019.

Shell scheme exhibitions – additional furniture and graphics

Tables and chairs will still incur a charge at the shell scheme exhibition – they can be ordered as required through your ENet account for a nominal delivery charge per event of £10 per table or £5 per chair. However, we encourage you to look at the additional furniture form for more attractive and engaging items. 

View a full list of optional furniture, which can be added through your ENet account.

Enhance your stand presence

There are a number of marketing packages available which will help drive footfall to your stand, to enable face-to-face engagement with applicants and advisers, and help you build upon these connections to continue these conversations afterwards. For full information, please see the marketing opportunities rate card, or contact your event partner.


What size are the stands?

This depends on the exhibition category.

Shell scheme stand size options:

  • Single stand: 3m(w) x 2m(d) x 2.44m(h)*.
  • Double stand: 6m(w) x 2m(d) (standard size), or 4m(w) x 3m(d) (limited capacity)*.
  • Space only – you can hire a floor space from UCAS and build a stand of your own design, subject to approval from UCAS. Space only stands are sold per square metre, and must be sized in agreement with UCAS.
  • If you have specific stand requirements, please inform us no later than December 2018.

Nameboard dimensions – 2900mm(h) x 500mm(w).

*Please note: if you are creating graphics for the shell scheme walls, please be aware back wall dimensions may be slightly less than the stand size, due to side wall panel thickness.
Typically, a stand in a block with another stand each side will lose 50mm from the back wall width, while a corner stand will lose 25mm – side walls do not lose anything.
Formula Exhibitions offer a graphics printing service, and also offer the opportunity to print your own branded name board. Please see the graphics order form for details.

Campus stand size

Due to space restrictions, exhibitors can initially only book a single stand. Double stands may be available later in the year, once the majority of exhibitors have booked. UCAS will inform exhibitors of any availability, and sell double stands on a first-come, first-served basis.

  • Single stand: 2m(w) x 1m(d).
  • Double stand: 4m(w) x 1m(d) or 2m(w) x 2m(d).
  • Triple stand: 6m(w) x 1m(d).


What is the difference between the exhibition types?

UCAS higher education exhibitions are grouped into two categories – shell scheme, and campus. The events vary by size, location, and type of venue, and the number of students attending. All exhibitions are held in association with HELOA (Higher Education Liaison Officers Association).

Shell scheme (previously known as category A exhibitions)

Shell scheme exhibitions are organised and funded entirely by UCAS Media, and are mostly held in large commercial exhibition venues, typically located in highly populated areas. These exhibitions typically receive between 1,800 – 14,000 visitors, and up to 250 exhibitors.

Campus (previously known as category B, C, D exhibitions)

Campus exhibitions are sponsored by UCAS. Venues are varied, ranging from university campuses and marquees, to small commercial venues. These exhibitions receive between 300 – 12,000 visitors, and up to 180 exhibitors.


What does the cost of my stand include?

This depends on the exhibition category:

Shell scheme

All exhibition stands at shell scheme exhibitions are built using a shell scheme structure, which is equipped with:

  • a standard nameboard 
  • a grey carpet
  • a light (only where the normal venue lighting is deemed insufficient)
  • either two or three walls, depending on the location of the stand in the aisle

Electrics are not included, and must be booked before 16 working days of each event using the electrics order form.


All stands at campus exhibitions are space only. A table and two chairs are included free of charge, but you must opt in to receive these. Visit your ENet account and add these to your basket.

Due to the varying nature of each exhibition venue, electricity cannot be guaranteed. UCAS advises any exhibitor needing electricity to contact ahead of your booking. If electricity can be supplied, it might be subject to an additional cost from the organiser. 

So far, the following locations are able to offer power to a limited number of exhibitors on a first- come, first-served basis:

East Midlands
North and West Cumbria
Tees Valley
West and North Yorkshire


What can I dress my stand with?

Shell scheme exhibitions

The shell scheme structure allows exhibitors to display posters, Foamex graphics panels, lightweight framed pictures, Perspex leaflet holders, and lightweight merchandise on the nylon loop-covered wall panels, using velcro dots or tape. Additional premium furniture and audio-visual packages will be available to order if required. Please contact your event partner or email for more info.

Campus exhibitions

You are welcome to dress your stand however you want to, but you must not go outside your allocated space. If you do, you will be asked to remove items.


How are stands allocated?

Due to the large number of organisations who take part in our exhibitions, we are unable to take individual requests for stand positions at the events. Stands will be positioned in A – Z order according to the organisation number or company name, where applicable.
If you have registered to exhibit at an exhibition less than six to eight weeks before the event, it is highly likely you will not feature in the printed materials, as they will have been sent to print. For a detailed account on how stands are allocated, please read the allocation of exhibitor space procedure (link to document available soon). 

Educational providers

In accordance with HELOA recommendations, UCAS orders course providers in alphabetical order, based on their provider code and geographical location, e.g. all ‘University of London’ course providers will be located in the same area. UCAS rotates the numbering sequence on the floor plan to ensure providers are positioned in different areas each year. Occasionally, we will split up popular local exhibitors to avoid congestion.

Non-educational providers

All non-educational providers are grouped in a prominent position at the event in alphabetical order.


What is HELOA?

The Higher Education Liaison Officers Association (HELOA) is the professional association of staff in higher education. HELOA works in the field of education liaison, and provides guidance and information to prospective higher education students, their families, and advisers. All exhibitions are in association with HELOA. For more information, please visit the HELOA website.


What are UCAS and UCAS Media?

UCAS is a charity (charity number 1024741) that manages all applications to higher education providers in the UK.

UCAS Media Limited is a wholly owned subsidiary of UCAS, whose products and services are the only comprehensive, authoritative, and effective way of reaching applicants wanting to enter higher education. At the end of the year, UCAS Media gift aids 100% of its profit to UCAS to help fund the charity. The UCAS Events Team is a department within UCAS, and the Event Sales Team sits within UCAS Media.


When can I download pre-event information?

Each UCAS exhibition will have its own web page on the UCAS website. The web pages contain important information needed to effectively and safely exhibit at each exhibition, such as opening times, access and parking information, venue details, etc. All pre-event information will be uploaded at least six to eight weeks prior to the exhibition. All exhibitors should ensure they have read and passed on the information to the relevant member of staff manning their stand.


When can I build and dismantle my stand?

In accordance with the exhibitor code of conduct, all stand build-up and breakdown activities should be performed outside exhibition opening times. You can find the build-up and breakdown timings on individual event pages.


Where can I find my stand number?

Floor plans and stand numbers are finalised around four to six weeks ahead of the exhibition, so event materials can be printed. They are available on the appropriate event web page around four to six weeks in advance of the exhibition. Once the floor plan is available online, simply download a copy to see where your stand is located and what your stand number is. If you have registered to exhibit less than six weeks prior to the event, it is highly likely you will not feature on the floor plan, as it will have been sent to print. In this case, please contact the relevant organiser directly for your stand number.


What payment options are there?

All bookings must be made online. Raising a purchase order alone will not constitute a booking.

Pay by invoice:

If you wish to pay by invoice, we will raise and send an invoice to you, typically within two weeks of submitting your booking. If you do not have a purchase order number at the time of booking, and need one to appear on the invoice to make the payment, please email within seven days of making your booking. Please note, if UCAS re-issues your invoice, there may be an administration charge of £50.00 +VAT per re-issue. No charge is incurred if you ask for a copy of an existing invoice, or for additional items to be invoiced. For all payments and invoice queries, please contact

Pay by credit/debit card:

If you wish to pay by credit/debit card, please contact our Accounts Receivable Team with your invoice number to hand. A receipt will be sent to you for your records.

Pay by cheque:

If you wish to pay by cheque, please make it payable to UCAS Media Limited, and write your booking reference number on the back. Cheques should be posted to: Accounts Receivable, UCAS Media Limited, Rosehill, New Barn Lane, Cheltenham, GL52 3LZ.

By completing your booking and accepting the terms and conditions, you have entered into a legally binding contract.

If you have a finance question, or if you wish to pay by credit card over the telephone, please contact us by one of the following methods:


How many people can I have on my stand?

Please carefully consider the number of staff working at each event. All staff should be able to comfortably work within the allocated space provision. UCAS recommends no more than two staff for a 2m x 1m stand, three people for a 3m x 2m stand, and six people for 6m x 2m stand.

Any additional staff may be asked to leave if the health, safety, or comfort of visitors or other exhibitors is compromised.


How do I tell UCAS which of my staff will be attending?

Please let us know who will be manning your stand at each event through your ENet portal.

Sign in with your username and password at
Follow these instructions to register your attendees.


Can I have sound on my stand?

Some exhibitors have asked to play music – we will allow this, with strict instructions that sound levels need to be low. UCAS staff will ask the exhibitor to turn the music down, or off, if complaints are made. It is the exhibitor’s responsibility to arrange the appropriate music licence with PRS and PPL to play recorded music in public.

Event Sales Team:

  • Rachel Lewis, Event Sales Manager (maternity cover)
  • Sally Bastian, Event Partner 
  • Sophie Orrell, Event Partner